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Dear Readers: After seven wonderful years of writing this column, I’m leaving for a new opportunity in consumer reporting with another organization. It’s bittersweet, because being “The Fixer” has allowed me to get to know Sun-Times readers in ways I never did as an ordinary …Read More
Dear Fixer: I don’t know where else to turn. On June 30, I purchased $190.04 in fireworks from Johnny Rockets Fireworks in Highland, Ind. I paid with a credit card. But when I got my credit card bill, I saw that I was charged $1,900.40. …Read More
Dear Fixer: I’m writing on behalf of my mother. She is a senior citizen who entered into a contract last July with Champion Remodelers of Chicago to have her roof repaired. In September, she gave them a $6,000 insurance check as a deposit. They cashed …Read More
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Dear Fixer: I have debated contacting you over this situation. I made a mistake but was still left high and dry. In August, I took a flight on US Airways from Chicago to Charlotte, N.C., where I was to continue to Dublin, Ireland, to see …
Dear Fixer: I cannot download any apps on my iPhone. It says my account is disabled. After I sent a request to the Apple support email address, I received a response from an iTunes adviser who said it appeared that my account had been disabled due to “chargeback orders” they had received from my credit card issuer.